S4E5: Resilient Cyber w/ Robert Wood

The Soft Side of Cybersecurity

In this episode, Chris Hughes and Dr. Nikki Robinson talk with Robert Wood, CISO at CMS, about the often overlooked but essential soft skills in cybersecurity. Robert shares insights on how empathy, communication, and leadership play a critical role in building resilient teams, preventing burnout, and driving success alongside technical expertise.

Key Highlights:

  • Robert’s shift from technical focus to soft skills in cybersecurity

  • Why empathy and communication are vital for security leaders

  • Balancing technical mastery with relationship-building

  • Preventing burnout and maintaining work-life balance

  • Practical tips for developing soft skills in cybersecurity